Canon Fax Machine Not Working

Fax settings under fax settings.

Canon fax machine not working. Make sure that there s enough paper loaded in the receiving fax machine s paper tray. Check that the receive mode is set to fax tel auto switch auto answering machine or drpd. Choose your printer below to learn more. Is ecm rx set to off.

Communication and make sure ecm rx is set to on. If it matches the printer sends the fax. Change the transmission tx or reception rx speed. Ask the sender to adjust the scan settings of the fax machine.

Set the receive mode to fax tel auto switch or answering machine. Make sure that the receiving fax machine is compatible with your machine for example check to see if the receiving fax machine is a g3 fax machine. Make sure that the receiving fax machine is not busy. Selecting the receive mode free space in memory may be running low.

If ecm rx is enabled the sender s fax machine resends the fax after automatically correcting errors. Communication in advanced fax settings under fax settings. If you still cannot send the fax select off for dial tone detect in adv. Hook key setting select enable to use the on hook dial function.

Problems with printing quality. Fax reception reject select on and the printer rejects fax reception if there is no sender information or the fax comes from specific senders. Check the scan settings of the sender s fax machine. If ecm rx is enabled the sender s fax machine resends the fax after correcting errors automatically.

Problems with network communication. Go to fax settings adv. Print or delete faxes stored in memory. Select on for ecm rx in adv.

Fax settings adv. Contact the sender and ask if they will check to see if the scanning area of the fax machine is dirty. Here are some ways you can try to correct for noise or static on the phone line. Check the recipient s fax telephone number correct the fax telephone number registered in the machine s directory then send the document again.

Poor phone line conditions may cause sent or received faxes to fail. Fax help refer to the links below to learn the different types of setup modes and select the connection method that suits you.